Comprehensive Service as a Recipe for Success
A quarter of a century of InfraTec – this means more than just 25 years of selling thermography systems. Ever since the founding of InfraTec, the comprehensive customer service is one of the cornerstones of its policy.
We rigorously pursue this concept, constantly searching for improvements and new services for you. In the meantime, the warranty of up to 48 months on all new devices, the free 24 h service hotline at local rate and the technical support by our engineers are an established part of our service program. Strictly speaking, the service concept is already in our thermography systems. After all, their module character not only proves to be a benefit during the initial adjustment to your requirements. The flexible approach also pays off when you want to technically upgrade your cameras for additional tasks. We advise you on new accessory components or upgrade options, and you can test these on loan or integrate them into your existing solution easily and conveniently with our support. If the financing for this has not yet been decided, you will receive tailored concepts for further planning. Because that simply belongs to a good service.